Woes of an Administrator

Today is a really bad day for me. I felt my mood raising up and down like a hot air balloon. One minute I felt ok and then the next minute I felt real shit about my job. I have been an Administrator for the past 13 years and recently, I have a feeling that I'm doing a "thankless job".

I had been active organising some activities for the department, eg: farewell parties, baby showers, birthdays, etcs. My friend reminded me today that we've a colleague leaving shortly and that I should organise "a farewell".

I replied saying that I will get the colleague's manager to work something out, my friend commented immediately "But this is your job, right?". Her comment fired me up!
Organising welfare and internal activity is not my job and is not written anyway in my job scope. Fellow colleagues should not be assuming my job scope and we started having a bit of exchanges. Can someone please tell me if this is part of an Administrator's role?

So everytime we have such events, I circulate an envelope around gathering contributions. Then I racked my brains for some gifts ideas, next shop for the items, go to the cafe to get some drinks and pasteries, circulate the card etc. And then, what happened? They just turned up for the "party" - looking quite disinterested. I feel like a fool. So I told myself that I need to stop "bothering too much" and to stop taking on so much responsibilities.

When I first started out in this job, the department was under 10 persons. But it has grown to 18 persons now (I think it's still growing). I can barely breathe answering phone calls, answering the door bells and having numerous interruptions in an hour without evening getting to answer an email. I cover administration stuff, work out intensive itineraries, handling events, reviewing our department's finances and invoicing. Worst of all, I'm also supporting managers from overseas. These guys have their own department secretaries too. I have a sinking feeling.

Coming to the topic of intensive itineraries... I spend hours, days, following up on itineraries, airfares, etc. But then, I learnt that some of my colleagues are making requests in order to GAIN MILEAGE/POINTS ON THEIR AIRLINE MEMBERSHIP.

I even have to deal with a "young manager" who refuses to print his leave forms. Nobody, not even his superior can make him print his leave forms.

Am I being taken for granted? Am I being treated as a silly fool?

I told one of my managers today that I'm going to grow extra "hands" like an octopus in order to deal with the extra load of work. I got really angry when we were discussing about my work station and positioning of the door buzzer. He's trying to listen to my woes and lend a hand but I got so angry that I felt myself turning red. I felt real angry that he never bothers about how I'm coping till the very last second.

I wish I could dig a hole in the ground now and bury myself in.
I need some peace & quiet moment for myself to think through matters and relax.

I used to be Personal Assistant serving Senior Managers. But now I'm serving a department. In certain ways, I find they abused the administration support. By the way, nobody even bothered to wish me "happy administrator's day". Their argument is this "But this is your job!"